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CUSTOMER INTERACTIVE SERVICES

 

OUTBOUND CALL CENTER SERVICES :

Voice Transact combines capability and expertise in order to provide you with the right solution, taking into full consideration industry proposition, timing and target market. We are also associated with the entire process of project planning and set up. We understand your requirements and also give you the full benefit of our experience within the call center industry.

We have a focused list of service offerings primarily specializing in outbound solutions including

Telemarketing services
Lead generation and Marketing Support
Dealer Locator
Client Data Verification
Seminar Registrations
Performance Based Telemarketing Services

Tele marketing Services

At Mega Interactive our outsourcing services include telemarketing as well as telesales. Potential clients register for our services since we help the customers to generate interest in your products and services. We also help in the process of up selling and cross selling to all the existing customers. We offer services such as outbound calling so that sales for wireless services are boosted for telecom providers. Outbound calling services are also offered to retail households to sell luxury holidays, to many existing customers so that they can sell a new rate card for a mobile service provider

Dealer Locate and referral Service

Many of our outbound call center representatives provide you with helpful marketing tips and other business solutions. We also assist you in the decision making process for the current and previous customers so that you can concentrate on your main goals and objectives to build goodwill.

Client Data Verification / Third Party Verification

Data or Third Party Verification is the process of getting a separate company to confirm with the customer that they are actually ordering the service your telesales representative is offering. We put the customer on the telephone with us, which is done generally via transfer or a 3-way call. We ask the customer for their identification, so that we are assured that they are the authorized decision maker, and to confirm their order.

Mega interactive offers unrivaled reliability. With our team of time-tested, surplus voice processing hardware, industry-leading call center system, unique operator recruitment approach, high-availability database and recovery platform, we offer 99.999% availability.

Class, Seminar and Event Registration

We also support particular events and even manage your current Class, Seminar and Registration requests. Our staff can help you arrange all verification calls, letters, and registration packets..

Performance Based Tele marketing Services

Mega Interactive helps you pinpoint your markets, recognize and contact your potential and current customers, and qualify prospects that fit your targets. Our services help you close sales, enhance your organization's public image and create an environment for repeat business from your customers.

The most frequent practice in outsourcing is to pay for marketing programs that have no assurance of qualified results. Typically these contracts are based on a number of hours, with no commitment to the quality or quantity of the results.

At Mega Interactive, we work with our clients to establish a defined deliverable; then work closely with them to deliver that deliverable. If you have a targeted or specific list of qualified leads or seminar/conference registration prospects, Mega Interactive will help you deliver it.

SERVICES
BPO Services
Customer Interaction Services
Content Development
Inbound & Outbound Call Center
Accounting & HR Services
Data Management & Conversion
Network monitoring & Management
Web Design-Development
SEO and PPC Advertising

Web Based Services

Web designing samples,click for logo,banners,brochuer designing
 
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